FREQUENTLY ASKED QUESTIONS
How can I contact Florida Park?
You can do so either by telephone (91 8 275 275), by e-mail (email@example.com) or by filling in the form in our contact section, available on the website.
What kind of COVID protocol is followed in Florida Park?
Florida Park follows punctually all the sanitary recommendations related to Covid 19, both in terms of sanitary and hygienic protocols, the maximum number of occupants per table (6 indoors, 8 outdoors) and the opening, serving and closing times.
Are reservations accepted?
We are currently accepting reservations in some of our spaces. We advise you to go to the corresponding section of the website or you can also call us on 91 8 275 275.
Are there reserved spaces? In which spaces are there reserved spaces?
How many shifts are there per service? How long can I stay at the table?
Do you have an allergen menu and can you adapt dishes for people with food allergies or intolerances?
Do you have covered terraces?
At present the terraces are open air, with the exception of the Gallery which is retractable so that it is a space that works both open and closed.
Can children enter the space and can I bring my children and/or pushchair?
What is the minimum age to access any of the Florida Retiro spaces?
Florida Retiro, with the exception of events or experiences that indicate it is family friendly.
Is it pet friendly and do you accept pets?
Where can I send my CV?
Is there live music and in which venues?
Does Florida Park offer a delivery service?
Is it possible to pay for consumption with a restaurant cheque?
FREQUENTLY ASKED QUESTIONS DINNER SHOW
What does the experience consist of?
It consists of letting yourself be seduced by us for almost three hours. Enjoying a delicious gastronomic evening mixed with an exciting and surprising show of humour and good music. A menu with exquisite proposals from our chef Iván Cerdeño.
If I am allergic, would I have alternative dishes?
Of course. And in order to attend to this type of request, we would be grateful if you could let us know when you make your reservation so that we can adapt the menu to each specific case.
How long is the dinner and show?
The hall opens its doors at 21:00h, and for a more orderly entrance, bookings are made in 5-minute intervals. The dinner show starts around 21:30h and ends at 00.30h. We ask for your cooperation in the application of all sanitary and hygienic protocols.
What happens after dinner?
The nights at Florida Retiro are always spectacular, especially on Fridays and Saturdays. Due to health restrictions however this year the party room will not be open.
What happens if I am late?
Please be punctual in order to enjoy the full experience. We remind you that you have 15 minutes of courtesy in order not to lose your reservation, in case you are going to suffer a delay, please contact us so we can find a way to solve it. Our telephone number is +34 918 275 275.
Can minors enter?
As this is not a children's show, children and pushchairs are not recommended.
Is there a "dress code" for entry?
Florida Park is a party night, so we recommend that you dress smartly. There is no definite dress code, although we appreciate a fresh and fun style. We remind you that you are not allowed to wear shorts, flip-flops or a cap.
Can I take photos/videos of the show?
The surprise factor is very important in our staging. For this reason, the use of mobile phones and other recording devices is not allowed.
Is it possible to change the booking date?
If you need to change the day, time and/or diners of your reservation, you must do so at least 2 days before the date of your reservation in writing to firstname.lastname@example.org, and wait for a confirmation email with the change.